Most Important KPIs for Digital Marketing

One of the most exciting aspects of digital marketing is the fact that it is much more measurable than its traditional marketing counterparts. Where once you had to depend on blind faith and gut feeling, now you have access to a treasure trove of data and analytics. However, that data can be confusing at times so we have asked CloudRock, an SEO agency from Singapore to discus some key digital marketing KPIs that both small and big companies can use.

Search Engine Optimisation Metrics

Search engine optimisation (SEO) is the practice of increasing your organic rankings in order to drive more targeted organic traffic to your website from the major search engines. These search engines include Google, Baidu, Yahoo or Bing. According to CloudRock Singapore, some of the key metrics you want to measure and track are:

  • Traffic from Organic Search: How much traffic are you getting from your organic search channels?
  • Keyword Ranking: How well are your most important keyword ranking? How about your long tail keywords?

Continue reading “Most Important KPIs for Digital Marketing”

Important Considerations When Choosing an Office

tips on choosing office

For most businesses, there are few more important decisions than deciding on where to locate your office. You might be growing fast now and you do not want your growth to be hamstrung by your physical office location, do you? This article will help you look at some of the factors may impact your choice of offices.

Is There Space for my Company to Grow?

When you’re choosing your new office space, you need to consider not only your most immediate needs, but also how you plan to grow in the near and far future. You do not want to keep moving every few years as that can be very disruptive to your operations and stressful for your staff.

If you can’t afford the extra space that you need, then you may have no choice but to get a shorter lease. However, shorter leases can be more expensive as well.

Is it Conveniently Located for our Most Important Staff?

If you’re the business owner, we know that there is definitely a temptation to just get an office that is located most conveniently for you. However, you should also keep in mind where your most important employees live and whether the new office space is a good choice for them as well.

You should also seek their opinions not just make a decision unilaterally. The last thing you want happen is having your key employees leave when you have just moved into your spanking new office.

Is it Convenient for my Clients?

Another consideration is whether your new office will be convenient for your clients to visit. This is important especially if you run a business where you need to have meetings at your offices.

We know that there are many teleconferencing options these days such as Skype or Google Meet, but face-to-face meetings are still important, at least once in a while.

Choose a Professional Office Moving Company

Once you have actually decided to move, you need to pick a professional office moving company. Do not try to get your staff to relocate your business on their own.

Moving your office is a stressful endeavour on its own. Your staff will need help. Do not think of saving a few bucks when the morale and health of yoru employees are at risk. If you need help choosing an office moving company, you can check out this article, 10+ Moving Tips from Office Movers for Moving Your Business.

Research Hidden Costs

A lot of business owners get blindsided by the hidden costs of moving offices. It is important that you take the time to carefully calculate the full cost of renting the space. This will include items such as rent, utilities, construction, costs of engaging moving and storage services and other less obvious costs that are not readily apparent.

Other than working with a professional mover, you may also want to work with a professional real estate agent or broker to help guide you through the financial and legal aspects of moving offices.

Google Analytics Tips for Businesses

We have already gone through an introduction to Google Analytics in one of our previous articles. That was one of our most popular articles ever and we decided to write a follow up article on some of our favourite Google Analytics tips below. We hope you enjoy our tips and do send us an email if you have any enquiries.

Find Out Where Your Audience Comes From

Do you know where your audience comes from? Even if you are only operating a local business, you will find that you will get visitors from overseas as well as your search results will appear in foreign search engines.

The graph above shows you where your audience comes from. The darker the colour, the more people are visiting from a particular region.

Learn RegEx

We’re not suggesting that you become an expert coder, but some programming knowledge is definitely useful if you’re doing anything related to the Internet.

Regular Expression, or more popularly known as RegEx, is simply characters expressing a pattern to be searched within a longer piece of content. This is the language that Google Analytics uses to perform more complex searches.

When you are able to use RegEx, you can use it to

  • Create segments or filters in Google Analytics
  • Unify various thank you pages into one goal
  • Remove spam referral traffic to get a better idea of your true overall traffic

Automate Your Reporting

There is huge difference between preparing reports and analysing those reports. Analysis requires a large degree of skill and competence. Preparing reports can get tedious over time. When a task is repetitive, then it makes sense to find ways to automate it to make it easier.

There are many third party tools and solutions that you can use to help your automate your reports. One of my particularly favourite tools is Swydo. This makes it it easy for you to get beautiful and clear reports emailed each month.

Where Swydo is a paid solution, you may consider a free solution such as Google Data Studio as well.

Setup Multiple Views

One of the most common mistakes that we see companies who use Google Analytics do is that they simply use one view for all of their data. The power of Google Analytics is that it can slice and dice data to a very granular level, but using just one view makes that difficult.

The moment you sign up a new Google Analytics account, you should set up the following three views:

  • Master View
  • Raw Data View
  • Experiments View

The raw data view is the one that should remain unmodified. This is because the moment you include a filter, it will permanently change the data that is collected forever. You want to at least have one view that is perfectly untouched.

You will use the Experiments view to conduct different types of tests on your Google Analytics account. This may include new implementations, filters and so on.

Once you have found a new implementation that works, you will want to include this into your Master View. The Master View will contain only the final set of settings that your organisation will depend on to gather its data.

Conduct a Google Analytics Audit

Do not take it for granted that your Google Analytics has been installed correctly on your website. The most important thing is that your company can trust the data that it is receiving. You should conduct an audit each year to verify this.

What are Your Favourite Google Analytics Tips?

We all have our own favourite tips and tricks when it comes to Google Analytics. Did we miss your favourite one out? Share it with us and our readers by leaving a comment below!